Our 30-Day Good Times Guarantee
We want every Midweek customer to love what they ordered. If something isn't right, we're happy to make it right.
Bev Orders
We do not accept returns of beverage products, but if you are unhappy with your beverage purchase or received an incorrect order, please contact us at hello@getmidweek.com so that we can make it right.
For bev purchases made in-store or on Amazon.com, please contact the seller directly for their return policy.
Merch Orders
How to Request a Return
Email us at hello@getmidweek.com with your order number and a note about your experience. Once approved, we'll send you a prepaid shipping label. A $10 restocking fee will be deducted from your refund to cover return shipping and handling. Merch returns must be requested within 30 days of delivery. Items must be unworn, unwashed, and in original condition with all tags attached.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, email us at hello@getmidweek.com within 7 days of delivery and we'll make it right at no charge. No restocking fee applies in these cases.
Exchanges
We do not offer direct exchanges. To swap a merch item, return the original (once approved) and place a new order for the replacement.
Refunds
Approved refunds are issued to your original payment method. Processing times may vary by bank or card provider. If more than 15 business days have passed since your refund was approved, reach out at hello@getmidweek.com.